Gilbertís professional focus has addressed the questions on how to make the workplace a better place for people to work and drive organizational success. As an experience management consultant, coach, speaker and trainer, Gilbert has partnered with numerous organizations and brought in insights to develop leaders, engage talents, and transform mindsets and organizational cultures. His work has helped organizations ride the waves of change through defining and enhancing their organizational capabilities such as leadership, strategic mindset, learning, communication, and efficient systems and processes.
Gilbert has over 20 years of international experience in corporate training and various HR functions spanning from the US to Vietnam before founding Asia Training & Consultancy Company Limited in 2003. He was the General Manager of Industry Training and Human Resources for Hong Kong Tourism Board. He has also held senior Human Resources positions in renowned hotel companies such as the Peninsula Hotels Group and Hyatt International Corporation. His extensive and in-depth exposure enables him to have good understanding of different management issues such as cross cultural management, leadership, service management, emotion management, management of change and communication.
At Asia Training & Consultancy Company Limited, Gilbert has been involved in different management consultancy projects and facilitation workshops. He has also conducted numerous workshops of different management topics, such as leadership training, service management workshop, strategy development forum and cultural change program, for both local companies and MNCs in various industries. To nurture future talents, Gilbert has also shared his insights with students of Hong Kong University SPACE, the Chinese University of Hong Kong, Polytechnic University of Hong Kong, and Curtin University, Australia.
Gilbertís solid and impactful work has attracted clients such as Avery Dennison, Baxter (China) Investment Co. Ltd., Coface Greater China, ECCO Asia Pacific, Hongkong Land, Hongkong Post, Hong Kong Business Aviation Centre Limited, Macau Tower, Hong Kong Housing Authority, MTRC, PepsiCo International, Ralph Lauren Sourcing Limited, Rexam PLC, St. Jude Medical (Hong Kong) Limited, VTech Communication Limited, William Grant & Sons Ltd, Wing Tai Properties Limited and Zung Fu (China).
Gilbert obtained his PhD and M.Phil. in Management from The Chinese University of Hong Kong and his B.B.A. from The University of Hawaii at Manoa. He is currently the Adjunct Associate Professor at Hong Kong University SPACE and the Honorary Institute Fellow at the Asia-Pacific Institute of Business of The Chinese University of Hong Kong. He is also a certified MBTI Practitioner, a certified trainer of TMS Team Management Profile and Miller Heiman Strategic Selling programs.